Frequently asked questions

What is included?

Liability insurance, comprehensive insurance, vehicle tax, broadcasting contribution and suitable tyres are already included.

How do I send an inquiry?

Use the request button on a vehicle page or the contact form. Name, address, telephone number and email address are required.

Send inquiry

Can Carfino compare another car subscription offer for me?

Yes. You can provide another provider's offer as a PDF or image. Recognised details are shown for your review and can be corrected. Unclear or missing information is explicitly marked instead of being estimated.

An automatically generated comparison is clearly identified as automated and non-binding. You may also request an additional personal review by Carfino at any time.

Compare an offer

Mobility has no age limit – am I welcome at Carfino?

Absolutely. At Carfino, customers of every age are warmly welcome. You can also enjoy a Carfino car subscription later in life, provided the usual requirements for entering into a contract are met. We take the time to understand your wishes, offer personal advice and support you through every step. It is important to us that you feel safe, well supported and completely at ease with Carfino.

Can Carfino deliver nationwide?

Yes. Carfino delivers throughout Germany with its own drivers.

Is the reverse-charge procedure possible?

Yes, the reverse-charge procedure is possible. However, it is offered exclusively for B2B transactions between companies or other legal entities. A valid VAT identification number for the customer is required.